New Client Satisfaction Survey

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Thank you for choosing InsuranceSouth for your personal insurance needs. We appreciate your business and want to ensure we provide the best possible customer service experience. Please assist us in our efforts to improve quality and to serve you better in the future by taking a few minutes to complete our client survey.

  1. I received clear and understandable information?
  2.  Strongly Agree Somewhat Agree Neutral Somewhat Disagree Strongly Disagree

  3. I feel confident the recommendations I received meet my needs?
  4.  Strongly Agree Somewhat Agree Neutral Somewhat Disagree Strongly Disagree

  5. The agency is responsive and professional?
  6.  Strongly Agree Somewhat Agree Neutral Somewhat Disagree Strongly Disagree

  7. My agent/Customer Service Representative was very helpful and knowledgeable?
  8.  Strongly Agree Somewhat Agree Neutral Somewhat Disagree Strongly Disagree

  9. Overall, I am satisfied with the agency.
  10.  Strongly Agree Somewhat Agree Neutral Somewhat Disagree Strongly Disagree

  11. What can we do to improve our service?
  12. May we use your positive comments in a testimonial on our website?
  13.  Yes No

Disclaimer: All responses will be held in the strictest confidence and will only be used to improve our products and services, unless you indicate otherwise.
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